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How adopting a BPM culture and best practice Process Modelling worked for one Petro-Chemical company

How adopting a BPM culture and best practice Process Modelling worked for one Petro-Chemical company
Problem
Problem

  • Old processes and legacy systems
  • Incompatibility issues across the different countries that the processes spanned
  • Documented processes were sporadic and outdated
  • Difficulty in knowing what happened where and why
Solution
Solution

  • A best practice Enterprise Activity Model Framework for Petro-Chemicals was implemented.
  • Process-centric focus established with rigor
  • Developed process hierarchy
  • Created visualisation of the business for all involved participants
  • Created standard BPM language
Results
Results

  • Refining & Manufacturing operations were the focus, cross 2 continents (4 countries)
  • Rework and duplication reduced by 39%
  • Increase in refining efficiency by 22%
  • Reduced logistics timelines of oil to retail by 40%
  • New Legacy system implementation timelines reduced by 56%
Next Steps
Next Steps

  • Continue to broaden the culture of process-centric thinking
  • Investigate the use of simulation features in process redesign to assist in optimizing projects timelines