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Case Studies
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How adopting a BPM culture and best practice Process Modelling worked for one Petro-Chemical company
Problem
Old processes and legacy systems
Incompatibility issues across the different countries that the processes spanned
Documented processes were sporadic and outdated
Difficulty in knowing what happened where and why
Solution
A best practice Enterprise Activity Model Framework for Petro-Chemicals was implemented.
Process-centric focus established with rigor
Developed process hierarchy
Created visualisation of the business for all involved participants
Created standard BPM language
Results
Refining & Manufacturing operations were the focus, cross 2 continents (4 countries)
Rework and duplication reduced by 39%
Increase in refining efficiency by 22%
Reduced logistics timelines of oil to retail by 40%
New Legacy system implementation timelines reduced by 56%
Next Steps
Continue to broaden the culture of process-centric thinking
Investigate the use of simulation features in process redesign to assist in optimizing projects timelines
