Education & Training

Education & Training Options

A Business Process Owner’s BPM Handbook

Duration:

1 hour (Presentation)

Who Should Attend:

Executive Directors/Business Process Owners

Topics:

Introduction to Business Process Management (BPM); What makes a BPM Leader; The 7 BPM Enablers: BPM Benefits & the Maturity Roadmap; The Definition of Process Ownership and Accountability

Objectives:

The importance of BPM
The significance of the BPM Enablers
What is Process Ownership and Accountability?
Working with your Business (SME’s) & Delivery (BA’s) Champions

A SME’s BPM & Process AS-IS and TO-BE Redesign Handbook

Duration:

4 hour (Presentation & Workshop)

Who Should Attend

Business Champions (Subject Matter Experts)

Topics:

Introduction to Business Process Management (BPM); What makes a BPM Leader; The 7 BPM Enablers: BPM Benefits & the Maturity Roadmap; WIIFM (What’s In It For Me); AS-IS & TO-BE Methodology (condensed)

Objectives:

The importance of BPM
The significance of the BPM Enablers
Supporting Process Owners
Working with your Business Process Owners & Delivery Champions (BA’s)

BPM & Process Design
A Business Analyst Handbook

Duration:

1 day (condensed)

Who Should Attend:

Business Analysts, Project Managers

Topics:

Introduction to Business Process Management (BPM); BPMEnablers: BPM Benefits & Maturity Roadmap; WIIFM (What’s In It For Me); AS-IS & TO-BE Methodology, BPMN Modelling Techniques (condensed); Facilitation;

Objectives:

Understanding of importance of BPM
What are BPM Enablers and WIIFM of each
Best Practice Methodology AS-IS Analysis and TO-BE Redesign
Modelling Standards & BPMN Notation
Process mapping using ARIS BPMN Notation Stencil
Facilitation techniques

Process Modelling
& Standards

Duration:

2 Days

Who Should Attend:

Business Analysts, Project Managers, Team Leads, Business Managers

Topics:

Introduction to BPM; What is a Process; ARIS Access, user interface, functionality; BPMN notation; Process Hierarchy; How to Model; Why Modelling Standards; Process Semantics

Objectives:

BPM & Process understanding
Process Modelling functional capability
Importance of Process Hierarchy
The Process Enterprise Structure
Modelling best practice & model types
Why Modelling Standards?
Reusing Common Objects of Information

I was fortunate to have Penny in my team of consulting directors. She developed our regional capability to provide education services across the entire Software AG solution portfolio in Australia and in parts APJ. In this role she was able to leverage her knowledge gained from similar work in the UK, Europe, US and South Africa. She is experienced working in global organizations and operating across geographies and cultures. Penny was equally successful in selling and delivery our services to the market. She is professional, passionate, loyal and an absolute team player. I have always enjoyed working with Penny!‬

Jurgen Kempe

Associate Partner at Infosys Consulting
It has been my pleasure to know Penny for many years. Over that time we have worked together on and off on a number of projects. It is easy to talk of Penny’s technical skills, her business competence, and knowledge – all of which she has in great amounts. ‬

What sets Penny apart is who she is, she is honest and very hard working, she is personable and dedicated, she is passionate and enthusiastic. ‬

Above all,is a great friend and is someone I recommend without hesitation and in the certain knowledge that she would be a great asset on any project or team.‬

Mark McGregor

Research Director at Gartner (Enterprise Architecture)‬
Penny is a world-renown BPM Tool and Cultural expert, and has an incredible passion for guiding organizations in how to use a BPM Tool, ARIS in this case, for strategic and process advantage. She is an excellent communicator, and is able to draw from a considerable resource and network base to provide customized solutions tailored to specific organizational needs and realities. She prides herself in world class excellence in everything she does, and will be an asset as a BPM Business Consultant to assist and guy in establishing
Business Process Excellence in any organization‬.

Janis Myburgh

Business Architect at Transnet Freight Rail‬, South Africa
I can write with absolute confident that I 100% recommend, endorse and would work with Penny at anytime and anywhere. She is above all a professional that exudes knowledge and energy at every turn and with every project. Penny is organized, focused and can see clearly how to address the clients requirements within any given project.‬

Erin Marranca

Senior Manager at BPM-D‬, USA

07460 986 066